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🔒 Privacy Policy – Luxora

At Luxora, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.

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⭐ 1. Information We Collect

We collect the following types of information:

A. Personal Information

Collected when you place an order or create an account:

• Full Name

• Email Address

• Phone Number

• Billing & Shipping Address

• Payment Details (Processed securely by payment gateways)

B. Automatically Collected Information

Collected via cookies, analytics & browser data:

• IP Address

• Device Information

• Browser Type

• Pages Visited

• Time Spent on the Website

C. Communication Data

Collected when you interact with us via:

• Email

• WhatsApp

• Customer Support Forms

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⭐ 2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Communicate order updates & support

• Improve website performance & user experience

• Detect and prevent fraudulent activities

• Send promotional emails (only if you opt-in)

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⭐ 3. Sharing of Information

We DO NOT sell your personal information to anyone.

We may share your data with trusted third parties to fulfill your order:

• Courier & Shipping Partners

• Payment Gateways

• Customer Support Tools

• Analytics & Marketing Tools

All partners follow strict privacy guidelines.

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⭐ 4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience by:

• Remembering your preferences

• Saving items in your cart

• Improving page load speed

• Providing personalized recommendations

You can disable cookies in your browser settings, but some features may not work properly.

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⭐ 5. Payment Security

All payments made on Luxora are processed through secure and encrypted payment gateways.
We never store your full card information on our servers.

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⭐ 6. Data Protection & Security

We use industry-standard security measures to protect your data, including:

• SSL encryption

• Secure servers

• Restricted access

• Regular audits

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⭐ 7. Your Rights

You have the right to:
✔ Request access to your personal data
✔ Update or correct your information
✔ Request deletion of your data
✔ Opt-out of marketing emails
✔ Ask questions about data collection

You can contact us anytime to exercise these rights.

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⭐ 8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

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⭐ 9. Children’s Privacy

We do not knowingly collect information from children under 13 years of age.
If you believe your child has provided data, contact us immediately.

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⭐ 10. Changes to This Privacy Policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated revision date.

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⭐ 11. Contact Us

If you have questions about this Privacy Policy, contact us:

📩 Email: support@luxora.com
📞 Phone: +91-XXXXXXXXXX
💬 WhatsApp: (Add WhatsApp link)
⏱ Support Hours: Mon–Sat | 10 AM – 7 PM

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💙 Thank You for Trusting Luxora

We are committed to protecting your privacy and providing a safe shopping experience.